Last Updated: March 5, 2026
Effective Date: March 5, 2026
Tend is currently in Beta. By using the Service, you acknowledge and accept the Beta Service Terms in Section 15 below.
Welcome to Tend. These Terms of Service ("Terms," "ToS," or "Agreement") are a legal agreement between you and the operator of tend.house ("we," "us," or "our") governing your access to and use of the Tend website located at tend.house, related mobile applications, and all associated services (collectively, the "Service").
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
We may modify these Terms at any time. If we make material changes, we will notify you by email or through a prominent notice on the Service. Your continued use of the Service after such notice constitutes your acceptance of the modified Terms. It is your responsibility to review the Terms periodically.
Tend is a household management platform that helps you organize and coordinate household activities. The Service includes features for:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you are at least 13 years of age. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not use the Service or provide any information about yourself.
To use certain features of the Service, you must create an account. You agree to:
You are responsible for all activities that occur under your account, whether or not you authorized such activities. We are not liable for any loss or damage arising from your failure to protect your account credentials.
You may delete your account at any time through your account settings. Upon account deletion, your personal information will be anonymized as described in our Privacy Policy. Shared household data you created (such as tasks, expenses, and events) will be preserved for other household members but will no longer be associated with your personal information.
The Service is intended for personal, non-commercial household management. You may use the Service to:
You agree not to use the Service to:
We reserve the right to investigate and take appropriate action against anyone who violates these restrictions, including removing content, suspending or terminating accounts, and reporting to law enforcement.
You retain all ownership rights to the content and data you create, upload, or store in the Service ("User Content"), including tasks, expenses, events, notes, documents, and other information.
By uploading or creating User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, display, and process your User Content solely to the extent necessary to:
This license terminates when you delete your User Content or your account, except that we may retain anonymized versions of shared household data as described in our Privacy Policy.
You are solely responsible for your User Content and the consequences of posting or sharing it. You represent and warrant that:
While we perform regular backups of Service data, you are responsible for maintaining your own backup copies of important User Content. We are not responsible for any loss or corruption of your User Content.
You agree not to upload or share User Content that:
We reserve the right (but not the obligation) to review, remove, or refuse to display any User Content that violates these Terms or is otherwise objectionable.
The Service offers optional AI-powered features (such as task suggestions, expense categorization, and smart responses) powered by Anthropic's Claude AI. These features are provided for convenience and assistance only.
Important Disclaimers:
The Service integrates with and relies on third-party services, including:
These third-party services are governed by their own terms of service and privacy policies. We are not responsible for the availability, functionality, or practices of any third-party services. Your use of third-party services through our Service is at your own risk.
The Service may contain links to third-party websites or resources. We do not endorse and are not responsible for the content, products, or services on or available from those websites or resources.
The Service, including its software, design, text, graphics, logos, icons, images, audio clips, and other content (excluding User Content), is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.
"Tend" and the Tend logo (if any) are trademarks owned by us. You may not use our trademarks without our prior written permission.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial household management purposes. This license does not include any right to:
The Service may include open-source software components. Such components are governed by their respective open-source licenses (MIT, Apache, etc.). To the extent there is a conflict between these Terms and the terms of an applicable open-source license, the open-source license shall control with respect to that component only.
The Service is currently provided free of charge. We reserve the right to introduce paid features, subscriptions, or other fees in the future. If we do so, we will:
Your continued use of paid features after they are introduced constitutes acceptance of the applicable fees.
You may terminate your account at any time by deleting it through your account settings. Upon termination, your right to use the Service will immediately cease.
We may suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include:
Upon termination of your account:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
You use the Service at your own risk. No advice or information obtained from us or through the Service creates any warranty not expressly stated in these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US TO USE THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR (B) $100.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless the operator of tend.house and our affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to:
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law principles.
Before filing a claim, you agree to contact us through the Service and attempt to resolve the dispute informally. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or we may bring a formal proceeding.
You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
YOU ACKNOWLEDGE AND AGREE THAT YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Notwithstanding the parties' agreement to arbitrate, either party may bring an individual action in small claims court if the claim qualifies for small claims court jurisdiction.
The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except as modified by these Terms. The arbitrator will have exclusive authority to resolve all Disputes, including the interpretation and enforceability of this arbitration provision.
The arbitration will be conducted in Massachusetts or, at your option, by telephone or video conference. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court having jurisdiction.
YOU MAY ONLY RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT ALLOWED.
You have the right to opt out of this arbitration agreement within 30 days of first accepting these Terms. To opt out, contact us through the Service with the subject line "Arbitration Opt-Out" and include your name, email address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you and we agree to resolve Disputes in accordance with Section 13.8 below.
If the arbitration agreement in Section 13.3 does not apply (e.g., because you opted out or because the Dispute is not subject to arbitration), you agree that any judicial proceeding will be brought in the state or federal courts located in Massachusetts, and you consent to the exclusive jurisdiction and venue of such courts.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign these Terms at any time without notice to you.
No agency, partnership, joint venture, or employment relationship is created as a result of these Terms, and neither party has any authority to bind the other in any respect.
We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
The Service may be subject to U.S. export control laws and regulations. You agree to comply with all applicable export and import control laws and regulations in your use of the Service.
We may provide notices to you via email (to the email address associated with your account), through the Service, or by posting on our website. You agree that electronic notices satisfy any legal requirement that such communications be in writing.
Notices to us should be sent through the Service or via our website at https://tend.house.
Tend is currently offered as a beta service. This means the Service is still under active development and may undergo significant changes, including to its features, functionality, user interface, and underlying data structures. By using the Service during the beta period, you acknowledge and agree to the additional terms in this section.
During the beta period, we reserve the right to modify, migrate, reset, or delete user data — including User Content — as reasonably necessary to develop, improve, or restructure the Service.This may occur as we evolve data models, schemas, or system architecture. While we will make reasonable efforts to preserve your data and provide advance notice of any disruptive changes, we cannot guarantee the long-term persistence or integrity of data stored during the beta period.
You are strongly encouraged to maintain your own backup copies of any important information you store in the Service during the beta period.
During the beta period, the Service may experience more frequent interruptions, outages, bugs, or breaking changes than a production-ready service. Features may be added, modified, or removed without advance notice. We make no guarantees regarding uptime or feature stability during the beta.
The beta Service is provided without any service level agreement (SLA) or guaranteed response time for support requests. We will address issues on a best-effort basis.
We welcome and encourage feedback during the beta period. Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without any obligation or compensation to you.
When the Service transitions out of beta, we will notify you and these Beta Service Terms will no longer apply. The remaining Terms of Service will continue to govern your use of the Service. We may require you to accept updated Terms at that time.
If you have any questions, concerns, or feedback regarding these Terms, please contact us through the Service or visit our website:
You can reach us by logging into your account and contacting us through the Service.
These Terms of Service were last updated on March 5, 2026. Version 1.1 (Beta).
By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.